Public How To

Description of how to create a change ticket, for example for course or course server

How to request a new Course Server
If you are from Laerdal Product Development you can request setting up a new course server on the EcoHub. Submit a request by emailing ecohub-suppor...
Mon, 31 Oct, 2016 1:47 PM
How to request a new Course Setup
If you are from Laerdal Product Development you can request setting up a configuration of a new course on the EcoHub. Prerequisites A cours...
Tue, 29 Nov, 2016 3:03 PM
Go live with a course
Please notify the Ecohub team when a course going live by sending mail to ecohub-support@laerdal.freshservice.com preferably one month before.  Pre...
Fri, 23 Sep, 2016 2:21 PM
Request a course upgrade on a production server
How to request a course upgrade on a production server Prerequisites The current production version of the course (destination) must ex...
Wed, 1 Mar, 2017 1:25 PM
EcoHub course requirements
In order for a course to be integrated with EcoHub the following minimum requirements must be met: 1. Files to be present at minimum /bin/hyper_pin...
Thu, 1 Sep, 2016 1:43 PM
Request up/out scale of test server
Use this template when preparing the test server for load test or other that requires a near-live configuration. When the requested period expires the serve...
Thu, 6 Oct, 2016 1:25 PM